Privacy Policy

Who we are

Our website address is: https://integrativehealthclinic.co.uk

What personal data we collect and why we collect it

Comments

Comments are disabled and consequently no visitor data is captured relating to Comments.

Media

Uploads of media, articles and other data are disabled.

Contact forms

There is one form on the site. The data collected is not stored on the website but transmitted to our servers. You may give us the same or similar information such as your name and contact details by contacting us by telephone or email. This is also stored on our servers. All data is stored within the European Economic Area.
How you transmit data onto our site is at your risk and we cannot guarantee the safety of this. Once we have received your data then we have procedures and security to ensure we do our best to safeguard your information and prevent unauthorised access.

User Login and Accounts

There is no visitor login capability. Visitor Accounts are not supported.

In running and maintaining the website we may collect and process anonymous data, including information about use of the site, details of visits, pages viewed and the resources accessed. This information includes traffic data and other communication data.

We use Google Analytics cookies to gather this information to assist in improving the website experience and for statistical purposes to track how many users we have and how often they visit our websites.

We collect information about which pages are most frequently visited, by which types of users and from which countries.

Comments and Visitor Accounts are disabled. Consequently no cookies are set relating to these two items.

Temporary cookies may be set relating to site navigation. These contain no personal data and do not persist on leaving our site.

None of the above will identify you personally.

Please note: as a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.) and embedded links. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Please see above for Cookie information. We do not share data with Google for their own benefit; any and all settings relating to adverts are disabled, no data that would allow you to be identified is collected.

Who we share your data with

We do not and shall not in any circumstance sell or give your personal data to third parties, unless required to by a court order or judgement. The only possible circumstances under which we may authorise an exception to this is where we need to involve other trusted individuals / companies not in our direct employment to perform some or all of the functions and activities to meet the requirements of you, the customer. These individuals / companies have to abide by our own privacy and data protection policy.

How long we retain your data

Comments and Visitor Accounts are disabled. Consequently no data is collected or stored relating to these two items.

For individuals who email us, phone us or contact us by other means including face to face meetings and form submission, data is retained indefinitely.

What rights you have over your data and contact information

Individuals who have an account on this site, have left comments or with whom we have had contact have the right to request a copy of the personal data that we hold about them. In such cases, they will be required first to prove their identity in order to protect the true individuals regarding whom such requests are made. The time taken to process such requests may subsequently be charged for.

In addition, consent for us to retain any electronic, postal, telephone-based and live communications made to us, and / or notes or other records of these, analogue or digital, in the legitimate interest of our ability to efficiently serve your needs as a customer whether in the present or in the future, will be presumed in the absence of express instructions to the contrary at or after the time that the communications occur.

Consent for us to retain such communications or records thereof may be revoked by any subject at any time by asserting in writing to us the right to be forgotten. In such circumstances, we will make every effort to permanently destroy all such records within a period not exceeding sixty (60) working days. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We do not send your data anywhere.

Additional information

How we protect your data

All data is protected by firewalls on secure systems at our premises, together with other access controls as appropriate.

What third parties we receive data from

None

What automated decision making and/or profiling we do with user data

None

The contents of this website are for informational purposes only and do not render medical or psychological advice, opinion, diagnosis, or treatment. The information provided through this website should not be used for diagnosing or treating a health problem or disease. It is not a substitute for professional care. If you have or suspect you may have a medical or psychological problem, you should consult your appropriate health care provider. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Any review or other matter that could be regarded as a testimonial or endorsement does not constitute a guarantee, warranty, or prediction regarding the outcome of any consultation. The testimonials on this website represent the anecdotal experience of individual consumers.

Individual experiences are not a substitute for scientific research.

Cancellation Policy

Cancellation of any appointment within 24 hrs you will be charged at the full appointment cost if this involves diagnostic testing as we book a phlebotomist who charges us in advance. For all other appointments we charge 50% of the appointment fee.

Diagnostic testing, prescription and supplement charges are taken up front, your appointments can be paid prior to attending or at the appointment if it’s face to face.  All online appointments must be paid for ahead of time.

Pricing

Please note that all pricing information on this site is indicative only.